EPM Packages

STANDARD

Package Services:

  • Key holder Service
  • Monthly inspection with full reporting via email
  • Property log book
  • Emergency call out
  • Monitoring water + electricity consumption
  • Armed response + Security contact person
  • Weekly pool service (chemicals must be provided by customer)
  • Monitoring cleaning service + garden service
  • Bill handling
  • Make payments on behalf of owner (via online banking)

 SILVER

 Package Services as Standard Package plus:

  • Accepting deliveries, checking invoices and goods
  • Obtaining quotes and overseeing work
  • Assign jobs to different parties (in-house employees, handyman and professional contractors) based on who will do the best job for the best price
  • Cleaning pool surrounds
  • Cleaning outside BBQ area
  • Perform detailed documentation of the interior and exterior including photos

  GOLD

  Package Services- as Standard & Silver Packages plus:

  • Arrival Clean including (up to 3 times per year)
  • Appliance Check – Pre-season and end of season (A/C Units • Central Heating Boiler • Solar Heating • Kitchen Appliances)
  • Meet & Greet (3 times per year)
  • Monthly garden maintenance off season
  • Pool Surrounds • Pool Furniture • Outside Kitchens and BBQ’s
  • Fortnightly garden maintenance in season
  • Car hire arrangement
  • End of season clean inclusive patio furniture + storing away on premises

PLATINUM

Package Services – As Standard, Silver and Gold plus:

  • Shop groceries for your arrival (groceries paid by client)
  • Garden maintenance
  • Minor repairs and maintenance up to R 1000.00 included (limitations apply)
  • Pre-season or after season spot decoration
  • Appliance annual servicing
  • Fully comprehensive maintenance programme inclusive pool plant machinery
  • Prepare car for your arrival
  • Daily pool water testing and balancing in season
  • Larger renovation projects:
    • Prepare preliminary cost estimates
    • Get multiple independent bids for the work
    • Act as general contractor overseeing the work

  APARTMENT

  Package Services

  • Key holder Service
  • Monthly inspection with full reporting via email
  • Property log book
  • Emergency call out
  • Monitoring water + electricity consumption
  • Armed response + Security contact person
  • Monitoring cleaning service
  • Bill handling
  • Make payments on behalf of owner (via online banking)

 

Please note: Meet & Greet (welcoming Tourists or Tenants) is not included in the packages prices. For more info about managing your holiday property and welcoming guests please contact us to discuss details and prices.

 

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